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Supplier Quality & Service Award


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Dot's Quality and Service Award is presented annually to our suppliers who demonstrate outstanding commitment to service and performance.  Dot tracks various indicators that impact service quality.

Award recognition:
  • On Dot Expressway website
  • On Dot sales literature and Supplier Lineups
  • On award plaques that hang in all Dot facilities
  • Special opportunities to train Dot's sales force
  • Special recognition and premium booth location at Dot Food Show
2005 Award criteria:
  • One year in Dot Foods
  • 2,500,000 pounds in sales in full year 2005
  • Inbound service level above 98.00%
  • Non-stock service level above 97.00% with 24 hour lead-time
  • Profitable for Dot
  • 100% compliance with GTIN numbers in Dot's system
  • All aspects of "supplier identity" go through Dot, including:
    • 100% broker, corporate, and buying group credits
    • oContinued support to distributors
    • Timely notification of broker and direct rep changes
    • Special pricing at target distributors
  • Works with Dot on expediting returns and cleaning up dead inventory
  • Loads our trucks in under 2 hours
  • Successful integration of the following EDI transaction sets to interface electronically with Dot:
    • EDI 867 - Sales Reporting
    • EDI 855 - Price Confirmations
    • EDI 856 - Advanced Ship Notification
    • EDI 879 - Pricing
    • EDI 888 - Item Maintenance
    • EDI 810/880 - Invoices
    • EDI 850/875 - POs

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