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We represent 500+ of the nation's top food industry manufacturers. This enables our customers to buy a wide variety of products with one order, one delivery and one invoice. Because we own and maintain our own fleet of trucks, and employ our own drivers, we can make sure deliveries arrive on time and in optimum condition.
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It all starts with feedback from our customers via surveys, face-to-face meetings and follow-up phones calls. We solicit input on the timeliness of our deliveries and the condition of the products we deliver. Dot employees and suppliers transform that feedback into new processes and services for our customers.
At Dot, everyone is focused on quality -- through our employee Idea Program, involvement in Process Improvement Teams, Supplier Quality and Marketing Awards, or updating and learning new skills through our comprehensive Training Program.
The results are increasing reliability and consistency in meeting and exceeding our quality standards of service to customers. At Dot, we know that when our customers are more successful, we are providing quality service.
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